Improved processes make running your business easier.

We are a process improvement consultancy, specialising in controlling costs and increasing your customers confidence to strengthen your business as a whole.

From getting everything in place during start-up to soothing the growing pains and streamlining operations during growth and expansion, to maximising value for exit, we can help you throughout the business lifecycle.

By using a tailored improvement plan you will learn how to deliver the best customer experience and transform your business success.

Get in touch to arrange a free chat about where you would like to take your business, and your barriers to getting there.

Call us on 01273 232 934 or email us on projects@veriteam.co.uk.

Top 5 Growth Enablers and Barriers For Sussex Businesses

Veriteam Sussex enablers barriers brighton

“We thought it would be a huge task and had no idea where to start. We were able to identify some quick wins to speed up our processes. We were also able to identify longer-term innovative improvements which give us a focus for the future and will deliver exciting opportunities to really improve our customer service. Grace can really help you identify areas in your business to fix. You’ll probably find areas you didn’t even realise were an issue!”

Andrew Murphy, Managing Director, The Move Team

£17,000 Saved!

“Our business relies on having a great reputation and being able to provide first class customer service. We care about the customer experience and strive to ensure this is as best as it can be. We hadn’t realised our feedback processes were more complicated than they needed to be, so getting an external eye on these and ‘sense checking’ what were were doing identified some quick win improvements.
We implemented a new automated email to customers asking for customer feedback and we have already seen an increase in response to this. We’re using this to help us improve our customer service quality and the great feedback received is also a boost for our team.”

Andrew Murphy, Managing Director, The Move Team

Customer Feedback Scores Improved!