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Double Your Productivity

Learn how to eliminate waste and focus on value to improve your effectiveness.

For businesses, waste is anything that doesn’t deliver value to your customers. And value is any thing or any process that your customers will pay for. For individuals, waste could be described as anything that distract you or cause you stress (too much or not enough of something) and value could be the tasks and activities that will enable you to do a great job.

This idea works equally well at an individual level, a team level and at a business level. And it’s completely focused on creating value for your customers.

We often only look for better ways of working when something either goes really wrong or really well. We either want to avoid ever doing something again or we want to replicate our success. This is a reactive approach to improvement and means you only improve when you have been triggered to do so.

By proactively thinking about how you do things, you can continuously improve your performance. Using this simple approach when you have something really important to deliver can easily more than double your productivity and success.

Plan > Do > Monitor > Review

  1. Plan: Plan what you will do
  2. Do: Implement your plan
  3. Monitor: Track your actual behaviour
  4. Review: Identify what went well and what needs to improve

Imagine you have a report to write, or an important piece of research. You have a fairly clear week ahead of you with only a small number of meetings that will take up 5 hours. Assuming you have a 35 hour working week, you have 30 hours for completing your report (this is your value adding time). So you start with your plan. You decide you want to spend 4 hours drafting the outline report, 15 hours writing the main content, 10 hours refining it and 1 hour sharing it.

Step 2 is to implement your plan, in our example this is writing your report by following your plan.

Step 3 is to track what you do. Make a note of the time you’re following your plan, and all the other things that happen (extra meetings, unexpected issues, social media!, etc. I.e. WASTE!).

Step 4: What worked and what didn’t? How much time have you spent following your plan (value) and how much time were you doing other things (waste)? Use this information to adjust and improve your plan for the coming week. For example, will you block out more time in your calendar for writing your report or turn your phone off? What can you do differently next week to improve your performance and to provide more value to your customers?

This is a very simple approach that can be used for everything from making ourselves more effective to making a department or even a company more effective. This great video from Niklas Modig explains how he significantly improved his report writing technique and this case study describes how we used this approach with Africa Exclusive to identify ways to significantly speed up their customer order to invoice process.

How much time will you save?

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A 2 Minute Guide To Simplifying Your Processes

Simplify Your Processes

Can you really grow your business without spending more money?

If all your cash flow is tied up in day-to-day operations, growing your business by spending more on hiring new staff, creating new products or services, or investing in marketing to attract more customers, can feel far beyond your reach. At the same time, you want to develop the business. You have products or services your customers love, but you know you can achieve more. What are your options?

Yes, you could always speak to your friendly bank manager and increase your financing. But there is a different way which doesn’t involve getting into debt! Read on…

How some of our customers simplified their processes:

Consider the events company which doubled the speed of its events planning process. Or the removals company that saved £17,000 a year on their operations. Or the travel agency that halved their overheads. These large cost savings meant they had more time and money for growing their businesses without investing in extra people, marketing or product development.

They took a forensic look at their businesses and identified how they could do things better.

Any type of business can do this. Ikea are famous for their continuous improvement approach. They make small, incremental improvements which all add up to deliver big benefits. After redesigning their best-selling Bang mug over the years, they eventually doubled the number they can fit on a single pallet – halving their shipping and storage costs.

We help one of our events planning customers to review how they plan their many events each year. By getting things right at the beginning and streamlining systems, they reduced the need for retrospective quality checking and approvals. By integrating their CRM system with Trello and Eventbrite, information can flow, and tasks are automatically triggered; removing errors, speeding things up and improving communications so everyone can see the status of each event plan in real time.

The removals company focused on how they respond to customer quote requests. They were able to speed this up, enabling customers to self-serve their quote on their website which reduced the number of lost enquiries and improved the accuracy of their pricing. This eliminated errors, made things run more smoothly and improved customer satisfaction ratings. These small changes all added up to a significant saving over the year – likely the equivalent of a new full-time member of staff! They are using this extra capacity to create new sales channels and have set a new plan to achieve growth targets of 30% for the year!

You really can grow your business without spending more money.

Making small improvements to how you run your business can add up to big savings and new growth.

Veriteam works with you to rationalise, streamline and improve your processes.
By having an independent external expert looking afresh at your processes, we can identify areas for improvement –
where your business can work smarter, quicker, cheaper, and ultimately more profitably.

Contact us now on 01273 569109 or info@veriteam.co.uk. Let’s talk about how to unlock growth.

Capacity Unlocked

We recently worked with a high end travel agent to streamline their back-office processes. This resulted in reducing the effort involved by over half, freeing up capacity to meet their ambitious growth targets and ensuring their already high levels of customer service were made even better. Read our case study to learn how we did this.

13 Travel Agent Case Study v2

New Employee Goals

We worked with the Move Team to set overall business goals and translated these into individual employee goals. The results were that everyone in the business clearly understands how they are individually contributing to the organisations success! Read our case study to learn how we did this.

7 The Move Team Employee Performance Reviews Case Study v3