A 2 Minute Guide To Simplifying Your Processes

Simplify Your Processes

Can you really grow your business without spending more money?

If all your cash flow is tied up in day-to-day operations, growing your business by spending more on hiring new staff, creating new products or services, or investing in marketing to attract more customers, can feel far beyond your reach. At the same time, you want to develop the business. You have products or services your customers love, but you know you can achieve more. What are your options?

Yes, you could always speak to your friendly bank manager and increase your financing. But there is a different way which doesn’t involve getting into debt! Read on…

How some of our customers simplified their processes:

Consider the events company which doubled the speed of its events planning process. Or the removals company that saved £17,000 a year on their operations. Or the travel agency that halved their overheads. These large cost savings meant they had more time and money for growing their businesses without investing in extra people, marketing or product development.

They took a forensic look at their businesses and identified how they could do things better.

Any type of business can do this. Ikea are famous for their continuous improvement approach. They make small, incremental improvements which all add up to deliver big benefits. After redesigning their best-selling Bang mug over the years, they eventually doubled the number they can fit on a single pallet – halving their shipping and storage costs.

We help one of our events planning customers to review how they plan their many events each year. By getting things right at the beginning and streamlining systems, they reduced the need for retrospective quality checking and approvals. By integrating their CRM system with Trello and Eventbrite, information can flow, and tasks are automatically triggered; removing errors, speeding things up and improving communications so everyone can see the status of each event plan in real time.

The removals company focused on how they respond to customer quote requests. They were able to speed this up, enabling customers to self-serve their quote on their website which reduced the number of lost enquiries and improved the accuracy of their pricing. This eliminated errors, made things run more smoothly and improved customer satisfaction ratings. These small changes all added up to a significant saving over the year – likely the equivalent of a new full-time member of staff! They are using this extra capacity to create new sales channels and have set a new plan to achieve growth targets of 30% for the year!

You really can grow your business without spending more money.

Making small improvements to how you run your business can add up to big savings and new growth.

Veriteam works with you to rationalise, streamline and improve your processes.
By having an independent external expert looking afresh at your processes, we can identify areas for improvement –
where your business can work smarter, quicker, cheaper, and ultimately more profitably.

Contact us now on 01273 569109 or info@veriteam.co.uk. Let’s talk about how to unlock growth.

Preparing for the General Data Protection Regulation (GDPR)

The new GDPR regulations will come into force from the 25th May 2018. This short guide will walk you through how to prepare.

It is essential to start planning your approach to GDPR compliance as early as you can to stay ahead of the inevitable changes. You may need, for example, to put new processes in place to deal with the GDPR’s new rules which could have implications for your budgets, systems, and teams. Based on our experience, the broad challenges are often the same so we have developed this quick 3 phase guide to help you through.

  1. Prepare: Start increasing awareness now of the main differences between the current law and the GDPR across your business by tapping into and sharing the support resources out there. The Information Commissioners Office is producing regular helpful guides to what you need to do. Your current compliance approach will be a good foundation however there are a number of changes so you are likely to have to do some things differently. You will start to develop an assessment of the GDPR’s applicability and likely impact. We recommend you take legal advice at this phase.
  2. Implement: Once you’ve established what you’re going to have to do, you’ll need to make sure you have the budget, people and skills to effectively deliver the necessary changes. This can be difficult when you have other priorities which need to happen within your business however it is essential in order to be compliant. You’ll need to do a detailed gap analysis to identify the exact changes you’ll need to make, and then use these to create an action plan which you’ll then follow.
  3. Review: At the end of the implementation you’ll need to validate that the changes you have made meet the regulatory requirements of the GDPR. This may involve independent assurance testing and steps to transfer activities over to business-as-usual. You’ll also need to check your policies have been updated correctly and that your team have been trained so that they fully understand how they contribute to compliance with the new regulations.

To maximise your chances of success, we also recommend:

  • Introducing robust regulatory monitoring processes to help identify future changes so you can respond rapidly and appropriately.
  • Clearly communicating throughout so your team have a good understanding of expectations from 25th May 2018.
  • Setting up consistent processes with defined roles and responsibilities will simplify future audits, increase employee engagement and reduce unnecessary duplication of effort.

Good luck and let us know what your questions are about the GDPR.

Small Business Concerns About Brexit

The day has arrived and Theresa May has triggered Article 50, meaning the UK will start the negotiation process for leaving the EU. Some of our customers have already seen a slow down in orders, for others this presents a new opportunity. The pound has plummeted and regained ground, and numerous surveys have measured growing and declining business and consumer confidence.

While we can’t realistically forecast what the impact will actually be, we can confidently say there will be an impact! So we’ve rounded up some of the best business blog articles out there, many observing the impact so far and a few forecasting what they think the future impact might be.

The Impact So Far

Industry Sector Impact

Productivity impact

Trade Impact

Rising Prices Impact

Skills Impact

Economic Growth Impact

 

The Deloitte Q1 Chief Finance Officers survey is due out next week and we’re sure it’ll make for some interesting reading. We’re slowly moving towards a new version of normal. What impacts do you anticipate?

Want to know how to save money / speed up / grow faster / be more strategic?

Grab a coffee, make yourself comfortable and read our new case stories to find out how!

 

Can you really grow your business without spending more money?

If all your cash flow is tied up in day-to-day operations, growing your business by spending more on hiring new staff, creating new products or services, or investing in marketing to attract more customers, can feel far beyond your reach. At the same time, you want to develop the business. You have products or services your customers love, but you know you can achieve more. What are your options?

Yes, you could always speak to your friendly bank manager and increase your financing. But there is a different way which doesn’t involve getting into debt! Read on …

How some businesses did it:

Consider the events company which doubled the speed of its events planning process. Or the removals company that saved £17,000 a year on their operations. Or the customer services team that reduced their overheads by 20%. These savings meant they had more time for growing their businesses without investing in extra people, marketing or product development.

They took a forensic look at their businesses and identified how they could do things better.

microscope

Any type of business can do this. Ikea are famous for their continuous improvement approach. They make small, incremental improvements which all add up to deliver big benefits. After redesigning their best-selling Bang mug over the years, they eventually doubled the number they can fit on a single pallet – halving their shipping and storage costs.

The events planning company mentioned above reviewed how they plan their many events each year. By getting things right at the beginning and streamlining systems, they reduced the need for retrospective quality checking and approvals. By integrating their CRM system with Trello and Eventbrite, information can flow and tasks are automatically triggered; removing errors, speeding things up and improving communications so everyone can see the status of each event in real time.

The removals company focused on how they respond to customer quote requests. They were able to speed this up, reducing the number of lost enquiries and improving the accuracy of their pricing. This eliminated errors, made things run more smoothly and improved customer satisfaction ratings. These small changes all added up to a significant saving over the year – likely the equivalent of a new full-time member of staff. They are using this extra capacity to create new sales channels, and have set a new plan to achieve growth targets of 30% for the year!

So yes, you really can grow your business without spending more money .

Making small improvements to how you run your business can add up to big savings and new growth.

Veriteam works with you to rationalise, streamline and improve your processes and project management. By having an independent, external expert looking afresh at your systems, we can identify areas for improvement – where the business can work smarter, quicker, cheaper, and ultimately, more profitably.

Call us now on 01273 232 934 and let’s talk about how we can help your business be even better than it already is.

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